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Zenan Values


Zenan Values and Guiding Principles

Values: Guiding Principles:
Customer Centered We are inspired by our clients and engage with them to create the best solution for their needs. We make every interaction seamless, and we are pleasant and easy to do business with. Customer intimacy and client service is our biggest differentiator.
Quality and Excellence We deliver top quality in our products, in all that we do and in all of our communications. We are proactive in seeking out talented, dynamic staff and continuously implementing the best practices in our business. Our clients trust our brand for excellence and reliability.
Innovation We are constantly innovating to enable our clients to be leading edge and relevant in the marketplace. Our clients trust us to bring new ideas, fueling better products that will engage the client and that they can use with confidence.
Sense of Urgency We are highly responsive to the needs of clients and respond quickly to requests. We will use every means possible to meet client expectations for product design and delivery.
Collaboration We understand our responsibility to each other and to our clients, and achieve our goals through effective collaboration. We are united as a company and support each other to achieve collective outcomes for our clients.
Respect & Caring We are open-minded, respectful and continually consider the differing viewpoints of our employees and our clients, seeking to find what is best for each situation. We are a caring and dedicated team. We practice empathy and understanding in our interactions.
Diversity and Inclusion We celebrate diversity and a culture where we value the collective sum of individual differences, life experiences, knowledge, unique capabilities and talent in our employees. We embrace differences in age, colour, disability, ethnicity, family or marital status, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status and other characteristics that make each one of us unique.
Integrity & Accountability Our staff is highly responsible, honest and accountable in all of their actions and activities. We build and maintain the trust and confidence of our clients, abiding by the highest standards of integrity, professionalism and ethics. We are fiscally responsible, accountable, and transparent.
Protecting our Environment We are proudly committed to totally green and organic inks and manufacturing practices that reduce toxins and reduce our footprint. We operate with minimal impact to the environment and society.
Social Corporate Responsibility Zenan actively contributes to various charities and causes each year. It is more than just corporate responsibility at Zenan– it is a passion of the owners and the entire team. Zenan gives extensively to charitable causes and takes its charitable role seriously. As the company grows, our charitable support will grow in kind.
Courage We are bold in our thinking and we have the courage to confront the opportunities and setbacks that we encounter on our path of business growth. We have the moral courage to do the right thing in all circumstances, even when the path will be more challenging. We fight our battles voraciously and with honour.