Zenan is proud to offer a satisfaction guarantee. Should you not be completely satisfied with your order Zenan will refund you the cost of the goods purchased. Our guarantee does not extend to any shipping fees, artwork costs or packaging fees.
Zenan does not take responsibility for any late deliveries due to delays incurred by shipping companies of any type. Clients have the option to pick up their order with their own carrier. Zenan tries to the best of its ability to provide prompt and on time deliveries for all of its clients.
In order to process a refund all goods purchased must be returned to Zenan in their original packaging with a return goods authorization number and in their original state without usage.